Privacy Policy

1. Introduction

This Privacy Policy explains how PrestigePDF (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website at https://www.prestigepdf.com and our PDF tools and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Account information (if you create an account): such as your name, email address, and password.
• Usage data: such as pages visited, tools used, dates and times of access, device information, and browser type.
• Files you upload: PDF files and other documents you upload to use our tools (for example, to convert, compress, or merge).
• Payment information (if you purchase a paid plan): handled by our third‑party payment processors. We do not store full payment card details on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service.
• To process your files and deliver the requested PDF tools and features.
• To create and manage your account, if you register with us.
• To communicate with you, including sending important notifications about the Service.
• To improve and optimize the Service, including analytics on usage and performance.
• To prevent fraud, abuse, and security incidents, and to comply with legal obligations.

4. Cookies and Tracking Technologies

PrestigePDF uses cookies, web beacons, and similar tracking technologies to improve your experience, remember preferences, maintain application state, and analyze website traffic. A cookie is a small data file stored on your browser or device.

• Essential Cookies: Necessary for the website to function properly (e.g., preserving session state and tool functionality).
• Performance & Analytics Cookies: Help us understand how visitors interact with our website to optimize page load speeds and overall performance.
• Advertising & Marketing Cookies: Placed by authorized third-party ad networks (including Google) to display relevant, non-intrusive advertisements.

You can configure your browser to reject all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some portions of the Service may not function properly.

5. Third-Party Advertising and Google AdSense

We may partner with third-party advertising companies, including Google AdSense, to serve advertisements when you visit our website.

• Ad Serving Cookies: Third-party vendors, including Google, use cookies (such as the DoubleClick / DART cookie) to serve ads based on a user's prior visits to this website or other websites on the Internet.
• Personalized vs. Non-Personalized Ads: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our site and/or other sites across the Internet.
• Opting Out of Personalized Advertising: Users may opt out of personalized advertising by visiting Google's Google Ads Settings. Alternatively, you can opt out of third-party vendor cookies for personalized advertising by visiting aboutads.info choices or the Network Advertising Initiative.
• Consent Management (GDPR/CPRA): For visitors residing in the European Economic Area (EEA), the United Kingdom, Switzerland, and California, we utilize a certified Consent Management Platform (CMP) allowing you to consent to or manage advertising cookies in accordance with applicable privacy laws.

Important Document Isolation Guarantee: Third-party advertisers and ad networks never have access to, nor do they process, scan, or analyze any PDF files or document contents you upload to PrestigePDF. Document handling remains strictly isolated from advertising services.

6. File Handling and Storage

• Files you upload are used only to provide the requested PDF tools (such as compressing, converting, or merging).
• We do not use the content of your documents for marketing or profiling.
• Files may be stored temporarily on our servers to complete processing and to allow you to download the results. They are automatically deleted after a limited period or sooner at our discretion.
• You are responsible for keeping your own backups of all important documents.

7. Legal Bases for Processing

Where required by applicable law (for example, in the European Union), we process your personal data based on one or more of the following legal bases: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and improving the Service.

8. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate the Service, such as hosting providers, analytics tools, and payment processors.
• Professional advisors, such as lawyers and accountants, where necessary for legitimate business purposes.
• Authorities or other parties if required by law, court order, or to protect our legal rights.

9. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security of your data.

10. Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Files you upload are kept only for the time needed to process them and provide download access, after which they are deleted automatically or within a reasonable period.

11. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below. We may request proof of your identity before responding to your request.

12. Children's Privacy

The Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. International Transfers

Your information may be processed and stored in countries other than your own, which may have different data protection laws. We take steps to ensure that appropriate safeguards are in place when transferring personal data internationally, where required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after any changes become effective will constitute your acceptance of the revised Privacy Policy.